Mark Payne

Director, NOC

A proven leader with more than 24 years in telecom, networking, and large managed-services organizations, Mr. Payne brings knowledge, experience, and an emphasis on customer service to the role as the U.S. Network Operations Center Director for M3COM.

He leads a highly responsive team accountable for ensuring reliable domestic and international network connectivity and delivering extraordinary support to all M3COM telecom customers.

Mr. Payne understands that customer satisfaction is key to the success of M3COM, driving his team to provide the best customer experience, every time.

If our customers are having a really bad day, our job is to run to the fire, communicate well, and provide a quick resolution. Delivering that level of peace-of-mind is at the core of our customer service."

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